What happens after I send a message?

We read it and call or text you back. Before recommending anything we ask about your dog, and then we tell you honestly what fits, including when that is not the program you came in asking about.

What should I tell you about my dog?

Age, breed or your best guess, and how long you have had them. When and where the problem happens and when it does not, since the exceptions are usually the useful part. What you have already tried, including anything that made it worse. Any health history, medication, pain, or recent change at home. And whether anyone has been bitten.

Can I call or text instead of using the form?

Yes. The phone number and email address on this page reach us directly, and a text is a perfectly good way to start. The form exists because it collects the details above in one pass, not because it is the only way in.

Will you quote a price on the first call?

The first conversation is about fit rather than a package menu. Once we understand what the plan actually has to cover, we can explain the responsible format, scope, and price.

Contact a Dog Trainer in Chandler, AZ

Name

Phone

What's going on?

What happens after you send this

We read it and call or text you back. Usually the same day, and always by the next business day. If you told us you prefer text, we text.
We ask about your dog before we recommend anything. Health and history, what the behavior looks like, when it happens, and what you have already tried. A plan built before those answers is a guess.
We tell you honestly what fits.Sometimes that is a Board & Train, sometimes it is private lessons, and sometimes it is a vet visit first. Aggression and serious reactivity are handled through private lessons, never boarding.

There is no charge for the conversation and no obligation. If we are not the right fit for what your dog needs, we will say so.

What to tell us

You do not need to write much, and you do not need the right words for it. A sentence about what is happening is enough to start. If you already know the answers, these are the details that let us give you something useful on the first call instead of a second round of questions.

Your dog's age, breed or best guess, and how long you have had them.
What the behavior actually looks like. “Lunges and barks at dogs across the street” tells us far more than “reactive” does.
When and where it happens, and when it does not. The exceptions are usually the useful part.
What you have already tried, including anything that made it worse.
Any health history, medication, pain, or recent change at home.
Whether anyone has been bitten, and what happened.

If your dog has bitten someone, say so plainly. It does not rule anything out and it is not something we judge. It changes how we assess the case and it decides the format, so we would rather know at the start than halfway through.

What people usually write in about

Most enquiries land in one of a handful of places. If one of these is your situation, the guide next to it is worth reading before we speak. None of it replaces an assessment of your own dog.

A puppy who bites hands and clothes, and owners worried it means aggression. Why puppies bite
A dog who lunges or barks at other dogs on walks. What to do when your dog reacts
A recall that works at home and falls apart outside. Building a reliable recall
Jumping on guests, or barking at the door. Barking at the doorbell
A working breed with more drive than the household knows what to do with. Living with a high-drive dog
Whether a service dog is realistic for your situation. Is your dog a candidate
Not knowing whether to book a stay or lessons. Board & Train or private lessons

A sudden change in behavior, appetite, energy, or tolerance for handling is a veterinary question before it is a training one. Pain changes behavior, and training around a medical problem does not fix it. If something changed quickly, see your vet first and we will work from whatever they find.

Where we train

RIOS Canine Institute, formerly Rogue Intelligence Dog Training, is veteran-owned and based in Chandler, Arizona, working across the greater Phoenix East Valley. Training happens where the behavior happens — your home, your street, and the places your dog actually struggles — not only in a training yard.

Hours: 7am–7pm Monday to Friday, 8am–5pm Saturday, closed Sunday. Browse training programs or read the frequently asked questions.

Before you reach out

Common Questions

What happens after I send a message?: We read it and call or text you back. Before recommending anything we ask about your dog, and then we tell you honestly what fits, including when that is not the program you came in asking about.
What should I tell you about my dog?: Age, breed or your best guess, and how long you have had them. When and where the problem happens and when it does not, since the exceptions are usually the useful part. What you have already tried, including anything that made it worse. Any health history, medication, pain, or recent change at home. And whether anyone has been bitten.
Can I call or text instead of using the form?: Yes. The phone number and email address on this page reach us directly, and a text is a perfectly good way to start. The form exists because it collects the details above in one pass, not because it is the only way in.
Will you quote a price on the first call?: The first conversation is about fit rather than a package menu. Once we understand what the plan actually has to cover, we can explain the responsible format, scope, and price.

Contact Us